Useful information

How to book

To reserve any of our services it is necessary to deposit 20% of the total price, the remaining amount will be paid on the day of the activity. We have several methods for sending the deposit: bank transfer to a European or Moroccan account, Western Union, Transferwise and Paypal. We recommend making the reservation as soon as possible in order to guarantee availability, especially in high season.

Cancellations

If the cancellation occurs at least 15 days before the start date of the service, 100% of the advance payment sent will be returned. The cancellation of the activity less than 15 days in advance will result in a 100% penalty of the deposit.

Recommendations for the trip

– Climate and recommended clothing

Morocco is an extensive country with a very varied geography, so the weather varies greatly depending on the area in which we are. In the coastal areas, both Atlantic and Mediterranean, temperatures tend to be mild throughout the year, in mountain areas during the months of spring and summer temperatures are warm, but in autumn and winter they usually drop quite a bit, from November to February may snowy and reach temperatures below 0. The interior and southern areas are the places with the most extreme weather, heat in summer and cold in winter.
Due to this varied climate, we recommend that you always wear some warm clothing in your suitcase. Clothing and footwear must be comfortable and adapted to the time of the year in which you travel. The Sahara desert is one of the driest and sunniest places on the planet, so it is essential to wear sunscreen elements, such as sunglasses, creams, lip protectors and caps or headscarf.

– Currency

The official currency of Morocco is the Moroccan dirham, whose ISO code is MAD. 1 euro is equivalent to approximately 10.60 MAD. You can find 200, 100, 50 and 20 MAD bills and 10, 5, 2 and 1 MAD coins. You can change money at banks or exchange offices. Banks open from Monday to Friday (except holidays), exchange offices usually open on weekends, in most airports there are places to exchange money. You can also use credit cards to get money directly at the ATMs, but you have to keep in mind that they will charge a commission that varies depending on each entity.

– Tips

Tips are common in Morocco, but they are not mandatory, each leaves it if they want and the amount they want.

– Language

The official language of Morocco is Arabic, but Moroccans have ease for learn languages and you will find many people who can speak Spanish, French, English…

– Mobile and internet

The mobile and internet rates in Morocco are very cheap, upon arrival you can purchase a prepaid sim card and for about 50 dirhams you can have mobile data and international calls throughout your trip. In addition, all the accommodations we work with have free Wi-Fi.

– Foods

Morocco has a great gastronomic variety, you cannot leave the country without tasting its most typical dishes such as couscous, tajine or harira. But you have to know where to eat. We will always take you to trusted restaurants and adapted to the budget and needs of each client. We have options for vegetarians and vegans, as well as for anyone with any type of food intolerance.

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